You need to understand the types of events you are planning before you put tickets on sale on Ticketmaster. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. If your tickets sell, we will notify you. Now there are more options than ever to enjoy live events and it's only getting better. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. Follow your favorite artists, teams or Ticketmaster on social media for this opportunity. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. WebIf you fail to deliver the tickets you listed on the Exchange or the tickets delivered are invalid, fraudulent, or misrepresented, Ticketmaster has the right to cancel the order, and hold you liable for any charges incurred. Confirm and click Send. WebIf youre not seeing that option, you can click back into the event tile youre trying to list for sale; you should see that they are already listed on the NFL Ticket Exchange, and below, the options Lets Go or List Tickets on SeatGeek depending on You can purchase insurance by selecting "Yes, Protect My Ticket Purchase" during checkout. to learn more.6. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. Ticketmaster 2023. Review your listing and youre done. Select the ticket(s) you want to sell and click Continue.5. Answer: No. You can make inquiries via email or phone. Some artists give non-fan club members early access to tickets when they purchase a special Fan Club Bundle. When you actively listen and follow your favorite artists, Spotify may select you to receive a unique presale code. What Is IHG Merlin And Why Is It Important. Ticketing 101 All rights reserved. The most common types of tickets we sell are: Event Organizers set the list price for Standard, Platinum and VIP Tickets. WebIntroducing Fan-to-Fan Resale. Confirm that you want to remove your listing and it will be taken down shortly. Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. Has anyone else not had their tickets available by date and time in confirmation email? need help transferring my tickets Skip the hassle by choosing the debit card payout option no verification process is required on your part. Mobile entry turns your phone into your ticket. If you see a Sell Instantly option for selling your tickets, an offer is waiting. How to Find Out If You Can Sell Your Tickets Today Question: Can I Sell Season Tickets on Ticketmaster? Download the App and sign in Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: I wish I knew the answer. NOTE: Resale prices often exceed face value. See tickets from the venue and other fans plus Premium Offers, and VIP Packages to find the perfect spot for your unforgettable experience. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. We know how it goes; life happens, plans change and youve gotta adapt quickly. Get yours now. No. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. 1. 5. Truly sorry for the trouble there. Ticketmaster WebTicketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. See our COVID policy, Ticketmaster Resale is a resale marketplace and is not a box office venue, The live entertainment industry has taken enhanced health and safety measures to protect you and its staff. Sign into your My Account.2. The list price for a Resale Ticket is set by the ticket holder who is reselling it.. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services Read More. The following are some of the essential things you should know about Ticketmaster. View step-by-step instructions on our help center. How do I sell tickets? Ticketmaster Help When listing tickets by barcode, you wont be paid until after the event has taken place. If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you list them on the Ticketmaster Marketplace, youll typically be paid within seven days after your tickets sell. A per ticket exchange fee may apply. Save my name, email, and website in this browser for the next time I comment. For inquires contact us at editor@beinghuman.org, Why Cant I Sell My Tickets On Ticketmaster? Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. An example of data being processed may be a unique identifier stored in a cookie. I get the same error. Please note that any refund and/or credit policies are determined on an event-by-event basis by the Event Organizers, and may be subject to limitations set by Not all types of events are acceptable for ticket sales on Ticketmaster. But most of the reasons arent your fault. This symbol means you're seeing tickets from other fans too. Click View Offer to review details and select your preferred method of payment. Hello. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. Why have I received an error message when purchasing All sales are final, but refunds are allowed in limited circumstances. Terms of Use, In order to resell tickets for events in the U.S., you must have a U.S. bank account. If someone has made an offer for your tickets, youll be able to see this offer and choose to sell your tickets today taking the waiting out of selling. Ticketmaster relies on its gateway to process ticket purchases from ticket buyers. In the future, if you happen to be receiving errors with the transfer on the Ticketmaster website, you'd need to follow up with Ticketmaster since we wouldn't have access to any of their site information. Select the ticket(s) you want to sell and tap Continue.5. Credit card companies like Citibank and Chase may offer their cardholders special presale access as perks for being loyal customers. Let us know what tickets you want, and if your request is confirmed, we'll do the rest.See How it Works, SafeTix feature encrypted, changing barcodes and tap and go NFC technology, which prevents tickets from being screenshotted or photocopied, virtually eliminating fraud and counterfeiting.Learn More. Tickets If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. If your tickets are sold, well automatically notify you via email and youll typically receive your payout within seven days after the event. Couldnt get BTS Tickets? I've put in an email request to TM but get bot emails that don't help. I don't know if this is your case or not but the person you are sending them to needs to have an account. If I changed my mind, can I remove my listing on the Exchange? Confirm that you want to remove your listing and it will be taken down shortly. Pearl Jam will hit the road again in 2023. The App favorites dont generate presale emails. In 2018, less than 4% of events had non-transferable tickets. How do I verify the two Ticketmaster deposits to get paid by direct deposit? It's really easy to list your tickets for sale directly from your Ticketmaster account, simply follow the steps below: Find the ticket (or tickets) you no longer need. If resale is not available, youll see a message detailing that the Event Organizer has not enabled Learn more about refunds for canceled and rescheduled live events. 1. We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. With over 500 million tickets sold each year, Ticketmaster is the worlds leading provider of tickets to live entertainment events. Ticketmaster Sues Broker over use of bots to buy up tickets, USA Today: Well always clarify which available seats are standard and which are resale. The Exchange was developed to provide artists with a way to minimize scalping and get tickets to fans at the price they set. They just send automated emails with FAQs that don't solve the problem, and there is no chat/phone option for live support. Because of this, a screenshot of a mobile ticket cannot be used as an entry method. If resale is not available, youll see a message detailing that the Event Organizer has not enabled resale for your event, and therefore selling your tickets through Ticketmaster is not an option. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Once your ticket is returned to your account, you may request refunds or credit. Tickets may be listed up until one hour after the event start time. Keep in mind that when listing your tickets with barcodes, funds may not get into your account until the end of the event. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Ticketmaster I've been trying to transfer since Saturday without any success. I'm really at a loss as to what to do here. Since the fees charged for the payment processing are not the same, it can be hard to discover how much Ticketmaster charges on its transaction. Offers are received from trusted, independent third parties. What To Know About Ticketmaster. Less missing out, more going out. If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. How to Sell Your Tickets: Always Safe, Always Secure In the meantime, you wont have to deal with ticket delivery or making sure the buyer gets their verified tickets thats our job. I've put in an email request to TM but get bot emails that don't help. For more information, please see our For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating. We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. Enter the tickets barcode for the ticket you intend to sell, then price the ticket before you sell. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. On a $25 payment processing, for instance, Ticketmaster may charge up to $ 7.50, including the service, customer service, and convenience fees. Listen closely on air or visit the stations website for details on signing up and securing passwords for presale. The service fee charged for this service is partly to complete the debit and credit card payments. I would try StubHub is you have the option. Select the option you are having issues with and help provide feedback to the service. Ticketmaster Why is the Live Event Ticket Market So Screwed Up? Thats why many event planners prefer Ticketmaster for ticket sale. tickets Visit all your favorite venues websites and subscribe to their newsletters. However, if they haven't sold and the event is close (usually around 3 days before) the listing will end and the tickets will be yours. Can I list it for sale on the Exchange? Once the refund is done successfully, the ticket will be re-displayed on your Ticketmaster account. It could be the venues or artistes directive to Ticketmaster. They have been in the game since the late 1970s, helping event planners sell tickets for international and local events. Find your order in My Answer: If you already sold tickets for a canceled event, your credit card account will be charged because the buyers will be refunded on the same day. So, why cant I sell my tickets on Ticketmaster? The website always puts up updates, so you can always check back to, If you are using the fan-to-fan ticket resale, keep in mind that Ticketmaster may remove such tickets at any time, but this will depend on the events organizers discretion. If you choose to sell your tickets today, youll typically receive your payout within seven days. Sign into your My Account.2. In order to resell tickets for events in the U.S., you must have a U.S. bank account. Visit Our Help Center Required fields are marked *. So, unfortunately,we wouldn't be able to do any troubleshooting on the issues you are having. Find your listing under the My Listings section. However, sometimes the event organiser will request that I bought a ticket on the Exchange and now I cant go. WebThis error is caused when the ticketing system releases your seats because the transaction took too long. You can remove and upload again until Resale closes 8 hours You shouldnt have to fight robots just to see something you love. When you land on the event page for a show that's utilizing the Face Value Exchange, an info box will appear that notifies you that you're purchasing tickets on the Face Value Exchange. As a first-time user, completing your account and setting up your event ticket may take up to 3 weeks. As the name implies, Ticketmaster is a pioneer online ticket seller. All rights reserved. One reason why debit card payment is preferred is that you dont have to verify it to start using it for collecting your funds. Is there any alternatives to completing the sale/ transfer? As part of the Live Nation Entertainment network, Ticketmaster ensures that fans get the best live experience possible with programs like the Verified Fan Initiative and mobile-entry events. We also collect service and order processing fees for our ticketing services. In 2018, Event Organizers chose to make less than 4% of events on Ticketmaster non-transferable. It's being sold to a "mobiletransfertickets+[number]@gmail.com" address and I have no idea if the buyer has a Tickermaster account. Read on for more information on how to find out if you can sell your tickets today on Ticketmaster. Sign up to receive special offers from Ticketmaster. N.Y. Attorney General: As a loyal customer, you expect the company to honor your request to resell your tickets since youll not be attending the event for reasons best known to you. Sign in to your Ticketmaster account to view your event, Click the Sell button to select your seats and hit Continue. to see if an offer may be waiting for your tickets. Visit NFL.com/tickets for further information. Thus, they may have possibly instructed Ticketmaster not to allow tickets resale, a reason you cant sell yours via the platform. We are changing the way you register and sign-in to the StubHub Community. 2. SafeTix uses an encrypted digital ticket that eliminates ticket fraud Read More. The best possible way to start selling tickets on Ticketmaster is to visit the Ticketmaster website and sign up for an account. In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. WebProblem: This error is caused when the ticketing system releases your seats because the transaction took too long. You will need to wait until someone at Ticketmaster completes the setup of your ticketing account. Ticketmaster down? Current problems and outages Sign into your My Account.2. This symbol enable you to sell your tickets to a marketplace of millions of other fans in just a few taps while also assuring the buyer gets the seat theyve paid for. 2. This includes the face value price set by the artist, plus any applicable fees and taxes. How do I sell tickets? Live Nation Help Find the two deposits (each less than $1) in the checking account you used for your seller profile. WebThis type of error message occurs when your payment is not immediately validated by the payment platform we use. I just tried to make the transfer, and I'm still getting the "Pardon the interruption / unexpected error" message. The website always puts up updates, so you can always check back to know the types of tickets allowed for reselling. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them Read More. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exch Read More. Do I get to pick who I sell my tickets to? How do I know if I'm purchasing tickets on the Face Value Exchange? The Ticketmaster Error Code u533 appears when users attempt to book or purchase tickets on the site, according to Ticketmasters official support. Maybe blame the bots swarming Ticketmaster and other sites, Ticketmaster Sues Broker over use of bots to buy up tickets, Ticket Bots might keep you from getting into that show. Tap Sell.3. We are constantly working up ways to improve our ticketing options and level the playing field. Your email address will not be published. The numbers are the order number. Want more info? Select the event from the list, thentap Sell on the app. And now, Ticketmaster has taken the waiting out of selling and made it even easier for you to sell your tickets when you cant be there. The seats you buy are the seats you get. Hello. Sign into your My Account.2. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. WebTicketmaster offers tickets to events including concerts and sports venues. Presales are special early-bird sales held by the Event Organizer. Want more info? There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. If youre getting paid by direct deposit into your bank account and this is your first time using that account, for your security youll have to verify 2 small deposits. edit or remove tickets listed for resale Once the account has been accepted and activated, you can go to the home page and then scroll to the bottom before clicking on the ticket your event option. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. In order to resell tickets for events in the U.S., you must have a U.S. bank account. You may already have access to some of these sales, so check with your credit card company for any benefits and/or assistance in shopping for live events. And your attendees are expected to pay at least 10% on their end ($2.50). Ticketmaster Once you see your event on the search, please select it and then click on the ticket sale button under it. Order Complete While your order is processing and securing your Verified Tickets, do not refresh or To check on the status of your posted tickets, just sign in to My Account. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. These deposits may take 35 business days to appear after your tickets sell. Sale Tell us how you'd like to get paid.6. Choose which tickets youd like to transfer WebIf you need to check or remove your listing, you can do this from your Ticketmaster Account. WebUser reports indicate no current problems at Ticketmaster Ticketmaster offers tickets for events including concerts and sports centers. Our Help Center can assist you in finding answers to the most common questions. So I guess my solution is no good. NPR Freakonomics: You can fill out your Seller Tax Details in this form. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. 1. Find your order in My Events.3. 1. Go to Ticketmaster.com and sign in to My Account. Ticketmaster is not involved in creating the offers presented or purchasing the tickets when offers are accepted. Can I reduce the price of my listing However, even if you did, your ability to resell them on the platform will depend on the options available to you. In these cases, we will attempt to contact you, using the information provided at the time of purchase. Each day, millions of fans trust Ticketmaster as the place to buy and sell tickets for unforgettable live experiences. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information. You only have five minutes to purchase tickets after I found that information on Ticketmaster troubleshooting page. Listing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Creator of Broadways Hamilton - NY Times. WebWhen listing your tickets, well always tell you the maximum your tickets can be listed for. Once that time has passed, any tickets that have not sold will be placed back into your account and will be available for you to use. *Stats based on Distils Bad Bot Report 2018. 1999-2023 Ticketmaster. Terms of Use. Yes, we offer ticket insurance during checkout through our partner Allianz. Contact us at any time prior to the event, although please note if it's within 5 days of the event taking place it may be more difficult to source alternative tickets and your options may be limited to receiving a refund. On the Ticketmaster app Sign into your My Account. Hamilton Producer Jeffrey Seller, Billboard: Cookie Notice Got an iPhone? For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. Event Organizers set the list price for Standard, Platinum and VIP Tickets. Heres how listing tickets on the Exchange works: 1. Thats it! I need to resolve this ASAP, I'm running up against the delivery deadline. I was scammed by a ticket scalper - dont make my mistake, Bot purchase attempts blocked by Ticketmaster in 2018, of traffic on ticketing sites is automated*, Learn more about refunds for canceled and rescheduled live events, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Updated Information About Event Status, Refunds, and Options, View step-by-step instructions on our help center, Learn how mobile entry is making it safer and easier to get into events, Do Not Sell or Share My Personal Information. By continuing past this page you agree to our We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. List from your account Sign into your My Account. Answered! After inputting the buyer/transfer information and after confirming the info, Irecieved the following notice "an error occurred preparing your tickets for transfer". You can even add your tickets to Passbook two days before the event. Ticketmaster will send you information on your options for refund or credit. Click Accept Offer and youre good to go. Less missing out, more going out. TIP: Ticketmaster will alert you to upcoming Presales or General Public Onsales and send you event announcements if you favorite an artist, venue or team in your Ticketmaster account. Prices are determined by Event Organizers, who keep 100% of face value when a ticket sells. By continuing past this page you agree to our Ticketmaster has become one of the easiest online places to publicize events and get your tickets delivered to buyers easily. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How Bots Affect Ticketing, Fast Company: WebI had this exact same problem. By continuing past this page, you agree to our Terms of Use. Resale is at the Event Organizers discretion and may be removed at any time. You should check your tickets carefully when they arrive to make sure they match the ones you purchased. You can fill out your Seller Tax Details, 1099-K Form: Answers to Some Common Questions, Third-Party Resale Tickets: Everything You Need to Know, Do Not Sell or Share My Personal Information. So its not Ticketmasters fault that you couldnt sell your tickets. Tap Remove Listing.5. Remember that refund and credit policies are determined by the type of event. Answer: It is impossible to list season tickets directly through your Ticketmaster account, but you can list them on your account manager, and these will appear on Ticketmaster if the fan resale option has been authorized by your team.
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