You will get personalized refund information based on the processing of your tax return. Although it would be nice to be able to save your unused onboard credit to use on a future cruise, your OBC expires at the end of each sailing. Hi Butch, yes, you can use your Carnival shareholder benefit for shorter cruises. WASHINGTON Even though the Internal Revenue Service issues most refunds in less than 21 days for taxpayers who filed electronically and chose direct deposit, some refunds may take longer. We cancelled, and Cunard still charged me a 12.5 % cancellation fee. Just like any other cruise onboard credit you might receive in a special sale or via your travel agent, Carnival shareholder onboard credit isnt transferable. Additionally, shouldbecruising.com participates in various other affiliate programs, and we sometimes receive a commission from purchases made through our links. If they tell you to stop sending in multiple applications, you will know you have achieved your objective. ABTA has developed a regulatory framework for refunds for its Members and their customers, based on a system of financially-protected Refund Credit Notes (RCNs) where the customers fundamental rights are preserved, as set out by law (the Package Travel Regulations). Due to the volume of requests this is not always possible. I have paid a great deal for this cruise and I am concerned about the poor quality of Cunard's offering. DO NOT USE OR BOOK WITH THIS COMPANY! Did you check you spam? Filling in the form should give you an almost instant automated response noting your submission We will not be giving loyalty points for the canceled voyages, but you will get the loyalty points for the new voyage you book and sail on. Once an FCC has been applied to a new booking, in the event of a cancellation of a voyage by the guest, any refund will be provided in the form of an FCC less any cancellation charges that have been incurred. His main motivation is wanting to avoid long Covid. July 21, 2014. north yorkshire uk. Usually, processing a passport application or renewal takes only a few weeks. For help during the online booking process,refer to our FCC guide. From the date of booking until 91 days before departure. We use dedicated people and clever technology to safeguard our platform. How do you let the cruise line know youre a Carnival shareholder? I also have another Princess cruise coming up in October 2023. Queen Mary 2 voyage cancelled due to technical issue - BBC News It typically takes up to three weeks to process refunds for e-filed state returns, and up to four weeks for mailed returns. OBC is awesome! Carnival, Princess, and Holland America are the most popular Carnival-owned lines for North American cruisers. 90 - 57 days. The sales rep told her the same payment that took a second to make would take 120 days to refund. For a company thats supposed to be the top cruise line, Im extremely disappointed that when you try to call Cunard to ask questions, you have to wait on hold and they dont have the option of we will call you back.Another red flag is that they never seem to leave a reply on this website to apologize or offer answers to customers complaints. The Canada Revenue Agency's goal is to send your refund within: These timelines areonly for returns that the CRA receives on or before their due date. Share Improve this answer Follow edited Jan 29, 2018 at 2:54 Brythan 20.9k 6 52 67 answered Jan 29, 2018 at 2:07 Steve 1 Add a comment 0 I have been told by the travel agent making our refund that there are checks to ensure that there isn't any money laundering. Eventually I pressed the "make a booking" options and spoke to a very helpful lady who has dealt with this to my satisfaction. Usually, processing a passport application or renewal takes only a few weeks. Maybe the best solution is avoiding a refund request in the first place, said Thomas, the travel advisor. How long do refunds usually take? : r/Cruise - Reddit Im so glad youre here! If your Cunard booking was cancelled by us, theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. A spokesperson said "due to a technical issue which needs to be resolved prior to sailing" the trip could "no longer go ahead and has been cancelled". After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by tel Web site takes you in loops to pages but impossible to get a clear answer. However, its possible your tax return may require additional review and take longer. The same results are expected for 2022. Many different factors can affect the timing of a refund after the IRS receives a return. 100% of full fare. Whilst in USA , Bigmike911's experience shows where they are used to having refundable fares, systems in place, it works quickly. If it's related to cruising, it belongs here! FCCs issued as a result of the Queen Victoria cancelations announced on February 17, 2022 will be applied to guest accounts in the coming weeks. If the value of your FCC payment was less than the value you have paid, then any additional monies paid will be returned as an FCC. The Fine Line, absolute joke! As long as you own enough shares and can show proof before each sailing, youll get free money to make every cruise even more fun. Where possible we will accommodate the use of our Refund Credit Note for existing bookings. Let me know in the comments below! As long as you own enough shares and can show proof before each sailing, youll get free money to make every cruise even more fun. no discount, no reallocation, just the spend to use onboard against product for one of their inflated priced products. I was told it takes 30 days to accept and then up to 90 days to get refund. Please note we are only able to process refund requests via this online form. Mrs jameson. Two weeks ago, I had to cancel two voyages in August 2022. I called my T/A on a Monday and by Friday I had a refund on my Visa account. One of the Unfortunately it looks like I shall have to keep sending or trying telephone till I get some sort of response. Please allow up to 6 months from the original due date of the 1040NR return or the date you actually filed the 1040NR, whichever is later to receive any refund due. For more information about our refund policies and how long it will take for you to receive your refund, go However, a new destination may be permitted**. Refunds should only take 1-3 biz days no way 2-4 weeks. Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. please bear with us and rest assured that your refund will be paid to you in due course, Please be assured that we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as possible. . How much onboard credit will I get for my cruise? The tool is updated dailyso you dont need to check more often. Many reloadable prepaid cards have account and routing numbers that you could provide to the IRS. Until a refund is actioned any Future Cruise Credit (FCC) will remain on a customer's account, should a customer change their mind and make a booking using the FCC they are no longer entitled to a refund. Learn more about how specific benefits will be impacted at canada.ca/balance-owing. Future Cruise Credits cannot be used for existing bookings. If you book one parent into each of the two rooms, both adults can get the free credit. 2023 Trustpilot A/S. The faster the merchant processes the refund, the Three months later May 31st 1,078.00. Now worried and really dont want to go on holiday but no way to tell if we can cancel. Join the nine in 10 taxpayers who get their refunds faster by using e-file and direct deposit. You can also contact your travel agent or our Customer Contact Centre to use your Future Cruise Credit as payment across multiple Cunard voyages. Carnival Corporation offers free OBC to shareholders on all of their cruise lines. She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. Page Last Reviewed or Updated: 31-Jan-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), News Releases for Frequently Asked Questions, Validating Your Electronically Filed Tax Return, Treasury Inspector General for Tax Administration, Reasons why some tax refunds filed electronically take longer than 21 days. Those filing electronically in this group need their Adjusted Gross Income, or AGI, from their most recent tax return. The IRS will contact taxpayers by mail when more information is needed to process a return. With tax return deadline just days away, expert offers last-minute tips 04:00. 9. What if multiple members of my family are Carnival shareholders? 2. refund if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-medrectangle-4','ezslot_7',199,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-medrectangle-4-0');But did you know that you can get even more free onboard credit every time you book a cruise on Carnival, Princess, Holland America, or any other cruise line owned by Carnival Corporation? I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should do so. The legal and regulatory position concerning travel companies may change as a result of coronavirus. now it seems that due to cunard booking system, our cabin balcony will be partially or totally obscured by lifeboat but as a gesture of goodwill, we will be given 100 dollar o.b. The Refund Credit Note can be used for no other purpose than as set out above. The sales rep told her the same payment that took a second to make would take 120 days to refund. I have booked a Cunard cruise. tool on IRS.gov. Here are some examples of how you can use your free shareholder OBC: Just remember that some cruise lines will give you a discount if you prebook and prepay for some of these extras before you sail. Why are travel refunds taking so long now? - elliott.org or emailguestrelations@carnivalukgroup.com. So now having been told that Cunard has agreed to pay our expenses that we incurred whilst finishing isolation in LA it is a nightmare actually trying to get them! Disclaimer: I may receive a small commission when you make a purchase from a link on this site, at no added charge to you. Taxpayers who don't have a bank account can find out more on how to open an account at an FDIC-insured bank or the National Credit Union Locator Tool. We are processing refunds as quickly as possible. Also, when self-preparing a tax return and filing electronically, taxpayers must sign and validate the electronic tax return by entering their prior-year Adjusted Gross Income (AGI) or prior-year Self-Select PIN (SSP). Have you received OBC for being a Carnival shareholder? (It could take several weeks before you receive a mailed refund check.) Refund You will have received an ATOL certificate with the cruise lines ATOL number (so not 2987) with your confirmation documents and your holiday reference ID number will be a six digit number eg 123456. Extra processing time may be necessary. Take that into consideration when deciding how youll use your OBC. I expectedthat there would be some sort of acknowledgement of receiving the refund request, most likely an automatic generated email. How Long You can also contact your Travel Advisor or call our Customer Service Department to use your Future Cruise Credit as payment across multiple Cunard voyages. Why are travel refunds taking so long now? What can Future Cruise Credit be used for? Only the IRS knows the status of processing your tax return, whether you owe taxes or are due a refund. Has anyone had an experience with Cunard refunds? You will receive your refund credit note by email. Three months later May 31st 1,078.00. FCCs can also be used toward other charges on a booking including CunardCare*, Cunard CompleteAir** (flexible air only), Cunard Transfers, Hotel Packages**, and Taxes, Fees & Port Expenses that are in addition to the cruise fare. Be sure to double check your entry to avoid errors. Cunard has cancelled our cruise to New York & Caribbean for Christmas but are hanging on to our deposit.We were informed on 2nd September 2021 that we could have a refund if we wanted.We applied for this on 2nd September (28days ago ) and still waiting after being told it would take 7-10 days.Phoned twice since and dealing with staff who have been giving different excuses.Will not cruise with them again ! By enlarge crew very helpful and try hard. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. **Please note that FCCs issued as a gesture of goodwill cannot be used towards flights using Cunard CompleteAir or hotel stays. The BBC is not responsible for the content of external sites. Cunard are virtually impossible to communicate with, hang onto the funds that they owe you and are very very disingenuous about the covid restrictions that you will find aboard when you travel with them. I found that no automated message was ever forthcoming, and I certainly have experience in this!Take a screen shoot of the form you have completed, then perhaps after a few weeks you will have this tosend as an attachment,to Cunard if you have not been reimbursed. Reminder: The CRA has resumed its work to address taxpayer debt. Vintage Cunard liner travel posters go on display, Cunard celebrates 100 years of onboard photographs, Cruise ship restart delayed after crew Covid cases, Hospital A&E warning after 'exceptionally busy night', Meet the candidates hoping for election in North Baddesley and Romsey Abbey, City centre traffic lights finally finished after temporary lights caused delays, Police wish to talk to woman about Alton pub sexual assault allegation, Pandemic effects on crime rates: Isle of Wight remains among safest UK counties, All the B&M stores closing and opening this month across the UK, Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan. Future Cruise Credit All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). This is per the latest advice from ABTA. Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. The value will be displayed at the top of the screen when you are logged in and searching for voyages. Whats Going On With Covid Right Now? - The New York Times I booked a cruise on QM2 in good faith.Now as I approach embarkation - its a litany of : You need to do a covid test; You have to print your boarding pass ; you have to print your own address labels; iron your clothes ? We booked a cruise from Southampton to Venice departing September 2022. I would like to purchase Carnival shares to get on board credit. Send a missive, explaining the ongoing problems,concerns,your asks, and requesting their assistanceto, Executive.Correspondence@carnivalukgroup.com. 6. You will not receive a reply. By Find out what their policy is and expect it on the last day. Here are some tips to get your money back. 8. Whilst FCCs issued prior to July 2021 by ABTA, and January 2022 by ATOL, are protected under ABTA or ATOLs scheme of financial protection, both organisations will have withdrawn protection for FCCs across the travel industry by 30 September 2022 (if they remain unused and not applied to a booking). See the table below to find out how much OBC youll be awarded on your next cruise. Hi Perry, you can get Carnival stock OBC with any type of room, whether you choose a stateroom or a suite. These refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. A few days before the cruise, it was cancelled. also booked to go on med cruise in sept. fingers xd we will have the wonderful time we experienced previously.still waiting for cunard to respond to my e mail - they must be inundated with disgruntled clients? Package holidays without flights, where we act as an agent for licensed tour operators, are protected by the tour operator's ABTA bond (or other means such as FFI). Total customer disregard. Can you apply the Stock ownership for OBC on shorter cruises? Cruise Cancellation Guarantee | Book Your Cruise with 4. Skip to page content. 11. ago Thank you! Companies can ask for reviews via automatic invitations. Powered by Invision Community. 7. Posted June 9, 2020. so many complaints from so many people. Check the Status of Your Refund First refund three weeks later 245.00. Facebook users can now claim settlement money. Here's how. Voyage Length 31+ days (including World Voyages, Liners & Full World) Last Modified: 03/31/2022 Policy Exceptions: For certain promotional fares, the deposit is non-refundable. Appreciate these are tough times for cruise lines but all hands required on deck (or rather in their call centre) to deal with passenger enquiries and help bring confidence back. Waiting on a 2020 tax return to be processed? For cruises 6 days or under, you'll get $50 in OBC for North American and Australian brands, 40 for European brands, and 30 for UK brands. To amend an existing booking - for example, to add an additional stateroom or to upgrade - please contact either your Travel Advisor or our Customer Service Department, if you booked directly with us. In some cases the refund delay is due to a delay in receiving the refunds from our suppliers who are facing the same issues as us, we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as we can. Have now emailed the CEO, yet again. So use it before you lose it! Do we all get free onboard credit? Ukraine war broke out Feb 25, and Cunard cancelled the St Petersburg stop, the hilite of the cruise for us. We have every intention to deal with our customers in a timely manner and are sincerely sorry if we have not been able to do that in recent weeks, we are doing everything we can to service our customers bookings and appreciate your understanding. HomeBlogCruise Tips Cruise News Cruise DestinationsAboutContactResourcesFeatured PressPrivacy PolicyCookie PolicyDisclosure PolicyTerms of Use. The CRA may keep all or part of your refund if you: The CRA will pay you compound daily interest on your 2022 tax refund. Where the cost of the new vacation is more than the FCC value, guests simply pay the difference. Probably not. Generally, tax software automatically enters the information for returning customers. An Australian sailing on a North American brand on a European itinerary will get OBC in US dollars. If you usedirect deposit,you could get your refund faster. has a tracker that displays progress through 3 stages: (1) Return Received, (2) Refund Approved and (3) Refund Sent. When a FCC is used on a new booking, the monies will then be protected to the value of 100% of the original monies paid. We were booked for a cruise in the Baltic for June, 2022. "The best solution is prevention," she said. A former flight attendant, she now prefers cruise ships over airplanes and spends several months each year cruising and exploring cruise ports. However, Carnival has a few rules about what you cant use it for. You can use your Refund Credit Note to choose holiday arrangements which depart anytime between 1st November 2020 and 31st December 2022*. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. #4. Here are 8 tips for writing great reviews. This is super helpful! Page Last Reviewed or Updated: 04-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, When to Expect Your Refund if You Claimed the Earned Income Tax Credit or Additional Child Tax Credit, Tax Season Refund Frequently Asked Questions, Electronic Federal Tax Payment System (EFTPS), Tax Season Refunds Frequently Asked Questions, Treasury Inspector General for Tax Administration, Corrections to any Recovery Rebate Credit or Child Tax Credit amounts, Payments on past-due tax or debts, offset from all or part of the refund amount, 24 hours after e-filing a tax year 2022 return, 3 or 4 days after e-filing a tax year 2021 or 2020 return, 4 weeks or more after filing a paper return. So, if youre from the UK and sailing on a cruise on an Australian brand, youll get your onboard credit in AUD. How long does it take for the IRS to approve my refund? You will be entitled to use the Refund Credit Note to make a new booking with Planet Cruise. The sales rep told her the same payment that took a second to make would take 120 days to refund. If you're planning to buy Carnival stock to get free OBC, at least make sure you receive confirmation from Carnival that your credit was issued before you sell. Posted November 1. Package holidays with flights, where we act as an agent for licensed tour operators, are ATOL Protected by the Civil Aviation Authority. WebThe Canada Revenue Agency's goal is to send your refund within: 2 weeks, when you file online 8 weeks, when you file a paper return These timelines are only for returns that the CRA receives on or before their due date. Keep in mind that the rules for refunds can vary depending on your credit card issuer and how long it takes the merchant to process the refund. Whats Going On With Covid Right Now? - The New York Times Please disregard this and rest assured that any fees will not be incurred as a result of this cancelation. The luxurious ship completes at least one crossing a month between April and November, taking about seven days. Cunard's Cancellations/Refunds Update 9th June 2020 To request a refund of student loan payments that you made during the pandemic, you must contact your loan servicer. If the value of your FCC payment was less than the value you had paid, any additional monies paid will be returned as an FCC. If your Future Cruise Credit balance is greater than the cost of your chosen voyage, your remaining Future Cruise Credit balance will be retained for use towards the payment of another voyage. Heres how to get your free OBC. Claim your profile to access Trustpilots free business tools and connect with customers. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). 89 to 64. IT on board refused to help. For new bookings, you can redeem your FCC online at cunard.com: full details can be found inour guide to using FCC online. *For United States and Canada residents only, excluding New York and Quebec. You may also use your FCC to upgrade your Cunard fare type or stateroom on an existing booking. WebHow long it normally takes to receive a refund e-file: Up to 3 weeks Paper: Up to 3 months Some tax returns need extra review for accuracy, completeness, and to protect taxpayers from fraud and identity theft. We just filled in the form for a refund of our deposit - it states can take up to 60 Final payment was made Feb 22. Can anyone in UK share their experience? 140. Due to the extraordinary circumstances associated with COVID-19 and the associated impact to our customer contact center team and wider business, refunds may take up to 60 days to The IRS issues more than 9 out of 10 refunds in less than 21 days. Can you gift your Carnival shareholder onboard credit to friends or family sailing with you? The type of Refund Credit Note you receive will depend upon whether you have received a cash refund from the cruise line, either directly or through Planet Cruise. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. Video, The secret mine that hid the Nazis' stolen treasure, MasterChef Australia host Jock Zonfrillo dies, Banana artwork in Seoul museum eaten by visitor, NFL player's daughter, aged two, drowns in pool, Trevelyan relative 'would consider' famine payment, Ding becomes China's first male world chess champion, Indian 'killer' elephant relocated to tiger reserve, Four dead after suspected pigeon racer dispute. All holidays are fully protected. I booked Cunard for my 40th birthday.I will travel in August 2022, Southampton to NY.So far the customer service US has been a real nightmare . Come discover for yourself the magic of Cunard on a luxury cruise vacation. 5. You can read more about me and about Should Be Cruising here. Send your story ideas to south.newsonline@bbc.co.uk. I'm not a lawyer, but I think the end date that they put on the shareholder benefit letter is just to cover themselves legally, as each new letter has a new "end date". Annoying, I know, especially if you take a lot of cruises!
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