Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Shipping Address All returned items should be shipped to: RCN Technologies RMA# [insert your assigned RMA number here] Address: 200 Jennings Ave. Knoxville, TN, 37917 Office Phone Number:865.293.0350 Updated: 11/07/2022 You'll use this QR code to return your equipment at a local UPS Store . Jacobsburg We've got a couple things to clear up to get you connected to Astound Broadband. There are four possible ways to pay your bills, Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. By clicking "Accept" you consent to the use of these cookies. Call 1-833-909-0821 ** Price per month with AutoPay & paperless billing. Payments accepted at this location by cash, check, credit card, or money order. College Hill Closed, 4638 S Cottage Grove Please choose your exact address in the list below, or skip and continue to order. Center City Actual installation time can vary based on a number of factors, but we recommend that you reserve about four hours for our technicians to complete the installation of your Verizon Fios TV service. Alternatively, you can ship the equipment back to RCN through prepaid FedEx shipping label which will be provided to you. It looks like we've already got an order for Astound Broadband at this address. No Surprises Here. Upgrade & add TV packages. Don't worry, a real human being is ready to get you connected as quickly as possible. Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle. Other restrictions may apply. We use cookies to improve your experience on our site and to show you relevant advertising. *Internet download speeds may vary and are not guaranteed. We can provide you with a prepaid FedEx shipping label. No contracts. Fogelsville, PA We have found more than one possible service address on file based on the address you provided. Create an Account. Yes! Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Get the business class high speed internet and voice connectivity you need. Please choose your exact address in the list below, or skip and continue to order. Sunday: Get the business class high speed internet and voice connectivity you need. The TV on which you order WOW! All names, logos, images and service marks are property of their respective owners. Astound Broadband Powered by RCN Internet: Coverage & Availability Map Please give us a little more information to finish your order. Take it up a notch Boost your Internet experience with our companion services Say hello to WOW! You're almost ready to go, but we need a few more details. cancellation option so you can be transferred to the retention department who has the sole responsibility to cancel any RCN. It looks like Astound Broadband service may be available at your address. Upgrade & add TV packages. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Hollywood Park RCN would need the building owners permission, not just yours, if you live in a building to be able to run wires through or on it. When they picked up the equipment from me (our bldg switched over to DirectTV), they took all of the cables and a few A/B switches that were MINE! Yes! WOW! Internet, Cable & Phone | Bundles, Offers & Support - Wowway Astound does not provide Caller ID equipment. Payments made at the Currency Exchange/APS Centers are not immediately posted to customers accounts. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. If you make a change to your services and need to return equipment, we'll email you or text with a QR code. What is the time it takes me to return Spectrum equipment? RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Upper Darby, PA 19082 We just need a little more info, You're almost ready to go, but we need a few more details. 8:00 AM-8:00 PM Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. RCN Lehigh Valley Office Chicago, New York, and Washington, D.C., are among the largest metro areas served by this provider. Chicago, IL 60640 Uptown Prices do not include taxes, franchise fees or other surcharges. Astound Broadband makes choosing the best TV and streaming services in the Lehigh Valley easy no matter how you choose to watch. Essington, PA RCN is an award-winning high-speed internet provider in New York that provides reliable and affordable internet service at gigabit speeds of up to 940 Mbps. All Rights Reserved. WiFi that works like a champ! Even in the backyard | RCN Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. The costs they charge us to carry their networks are still being demanded by television networks. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Other restrictions may apply. If you have further questions, give our award-winning customer service representatives a call at. List Of RCN Office Locations, Find All RCN Locations With Hours Near You We have a technician visit scheduled for 04/10/2023 2-4PM, although the modem is online. Well, it's your lucky day. Center Valley, PA Separate streaming membership is required for these services (and sold separately). Northampton, PA, Orefield, PA Apply today for the Affordable Connectivity Program (ACP), Astound Broadbands Nationwide Calling phone plan. There are three options for international calling plans. We use cookies to improve your experience on our site and to show you relevant advertising. In fact assignment of the representative is to ensure he/she convinces you otherwise, which earned them the name retention. Equipment and Remotes - Astound Residential How do I return my RCN cable box? - Atheists for human rights See astound.com/yourspeed for why speeds may vary. Yes. Commercial and business pricing and service offerings differ. Pack the item(s) to be returned inside a sturdy shipping box. Returns - Shipping Labels and Drop Off Locations | FedEx Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Cetronia How to Return Your Equipment - Astound Broadband Yes! No contracts. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Chicago, IL 60653 Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). (Including all shipping costs). To shop for Internet, TV, WiFi and home phone services, build your perfect plan. If you have further questions, give our award-winning customer service representatives a call at, Boroughs Astound Broadband services in Delaware County, Neighborhoods Astound Broadband services in Delaware County. Directions, 11932 S. Halsted St Returning Your RCN Equipment Is A Must. If the equipment was not processed beforehand (i.e. Schnecksville No contracts. You should also confirm with the representative whether or not you need to return any RCN equipment. To succeed, you need to devise an attack plan which you can find below. Directions, Monday-Friday: Other restrictions may apply. At RCN, when we say we're here for you, we mean it. What kind of guided reading level do the Bailey School students have? It may take up to 3 business days for the payment to reach RCN. 8:30am-2:00pm Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. 2023 Amazon.com, Inc. or its affiliates. Cameron of Peabody, MA Verified Reviewer. Astound Broadband makes choosing the best TV and streaming services in the Lehigh Valley easy no matter how you choose to watch. RCN even go an extra mile to woo customers who have already cancelled their service. The company serves eight of the ten metro areas in the U.S. Today, Astound Broadband's coverage areas include Boston, Chicago, Pennsylvania's Lehigh Valley, New York City, Philadelphia, and. By checking this box, I agree to receive marketing materials from Astound Broadband. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Office Phone Number: 865.293.0350. Let's see what we have available at your address. Once approved, you will be issued an official RMA number for your return. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Remove or black out used shipping labels, including all bar codes (do not mark on the original product packaging). Please note that returned devices failing to meet these guidelines will be rejected and returned at customer expense OR appropriate fees will be charged based on the condition of the returned package and device and associated tech support provided for the issue. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. All fields are required unless indicated as optional. Directions, Monday-Friday: We just need a little more info, You're almost ready to go, but we need a few more details. Based on your location and plan type, your RCN internet-only premium could range. These are a ploy to tempt you to stay. All names, logos, images and service marks are property of their respective owners. To ensure that your return is accepted, please comply with the following guidelines: As soon as the merchandise has been received and inspected, our team willget a replacement unit out (if applicable) or provide the appropriate credit to the customer (which takes 7-14 days to process). Holmes, PA Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Calls to international countries will be rated on a per-minute basis. West Rogers Park. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Devices are not eligible for return or refund after 14 days. Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and RCNWaveGrandeenTouch Internet service. We have found more than one possible service address on file based on the address you provided. Chicago, IL 60636 All Rights Reserved. Internet, WOW! See astound.com/yourspeed for why speeds may vary. Sunday: Add cushioning materials to secure the item(s). Directions, Payment information for this location 10:00 AM-5:00 PM, 1141 Lee St I starred with RCN in the Boston area a few years ago with their 500Mbps plan for 39.99. Current customers, find helpful information in Help & Support or visit the Welcome Center. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. 7:00 AM-11:45 PM Contact your Account Manager to initiate the return process. Were sorry to hear youve decided to downgrade or cancel your service. Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. Payment Centers In The Lehigh Valley - Astound Broadband Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. No hidden monthly fees. As soon as "Astound" (as in, I am . It does not have to be so hard to cancel your internet service with RCN if you follow the simple steps listed in this write-up. Woodlyn, PA. Astound Broadband does not require a mandatory contract for services in Delaware County. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Is there a fee for a router from RCN? If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Other restrictions may apply. Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in Illinois. TV Support, Troubleshooting, and FAQs | WOW! - Wowway Astound Broadband offers a number of wireless home internet services in Chicago to best fit your needs. Get the speed, WiFi and TV thats just right for you. Please give us a little more information to finish your order. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Get your FedEx prepaid shipping label here. With Call Waiting, Call Forwarding, 3-Way Calling, Voicemail and more. 8:00 AM-5:45 PM Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. If youre among the unsatisfied customers, who intend to cancel, then this write-up is for you. Weve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. Friday: Buena Park Customers who are in jeopardy of being disconnect should call Astound with a receipt number after making their payment to insure their account is not disconnected. Astound Business Services are available at your address. Make sure not to do anything that will damage the original product packaging. Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange. Newark, NJ 07101-8116. Astound Broadband is on the way to your neighborhood! No contracts. Stay connected with Astound and save. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. There are three options for international calling plans.