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On the day of the delivery Tricia was there!! $250. I was sent a second label that i used for the second box. Zero customer service. Never miss new arrivals that match exactly what you're looking for! You would think for thousands of dollars of orders, Id at least get a little bit of service better than what grubhub offers (and grubhub is FAR better than these clowns). Daniel approach us and I shared my concerns. Privacy Policy. Share your homes style with usand the world. She did a fantastic job, she listened to my needs and style and helped me make decisions that I am so happy with! Chairish offsets 100% of estimated carbon emissions from shipping. I can't say enough about the beautiful furniture, Miserable customer service on the delivery side, Misleading invoices and exceptionally poor customer satisfaction, Poor quality and even worse customer service, Arhaus Kroy dining chairs have defective webbing. Everyone is always so helpful and pleasant to work with. Sandi Lahage the Design Consultant there is amazing. I have been looking for a chandelier for a while and I had some time to kill before my movie so I wondered in. Phenomenal store. He went above and beyond to make sure my husband and I were satisfied. I always thought that this place was very expensive so I didn't expect to find anything but was hoping for some ideas. My interior designer Tricia, was amazing to work with. Tracy has been so professional through out the whole experience. This chandelier was stunning but I knew it would be a fortune, but I was wrong. The pillows are easy to wipe down too. I'm thrilled Arhaus has come to San Diego!! 548 Market Street I did so, and they sent a third party furniture repair company. View Terms & We are looking forward to purchasing our first furniture item with them & hopefully working with David in the future to purchase much more. This site's sole purpose is to help you make the decision faster and with more peace of mind. A floor length skirt resolves this adaptable piece of furniture. Quality Home and Outdoor Furniture | Arhaus When it arrived, it had a stain on it--water stain? They did not stand behind this item. Note: Made-to-Order items typically include a lead time or custom delivery window that is added to the delivery time. I called Arhaus a week and a half later. They promised a discount. The sales manager, Linda treated me like I was the one at fault. Michael has also been very helpful as well. Arhaus Gage dining chairs . The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You'. Tonight, we decided to go in to see if we 100% really wanted that couch or if there was anything else that we liked better. I went in today and found a floor sample chandelier, Our experience at Arhaus was nothing short of excellent, I worked with Etta and Michelle at Arhaus. No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. Dining Chairs; Counter Stools; Barstools; Dining Benches; In-Stock Dining; Tables & Storage Now they are offering me a different model chair. We'll be back! The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You'. work. Arhaus Furniture for sale in Levittown, Pennsylvania - Facebook The items were delivered in September 2017 (because we decided to hold off on delivery while we were renovating). No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. My husband is 6'4" and so he likes a deep couch. My chairs also came in less than 1 week in perfect condition! In talking with the store manager, he says they are a mom and pop shop, and cant afford a refund. Shoppers looking for a statement piece or something to elevate the design of their space can oftentimes find the perfect solution in an Arhaus coffee table. From start of purchase to delivery, I am 100% thrilled with my purchase. I have had the chairs a year and they continue to make noise and it is embarrassing when I have a dinner party. I've had the pleasure of purchasing a number or pieces and accent pieces from the UTC San Diego location. 2022-2023 Slumber Search $1,000 Scholarship. They have a huge selection of their furniture and are more than willing to help you every step of the way. Arhaus carries hand knotted and hand woven area rugs with pretty floral and abstract designs, runner rugs, indoor/outdoor rugs, round rugs, and even vintage one-of-a-kind rugs. Terms of Service and Should've listened to our gut on NOT buying a sleeper sofa that has an extra step - read "increased risk of failure" - of an air mattress. Find great deals and sell your items for free. . An old man in his 60's named Tracy was very quick to kick us out for merely looking around. new york furniture "arhaus" - craigslist David approached us and I have to say we are so happy he did. Delivery was smooth/on-time; Arhaus' Concierge also sent a furniture technician. Arhaus Margot Dining Chairs (Was 1197) . I apparently ordered a custom outdoor furniture set. Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. With just over 50+ different styles, Arhaus carries a delightful selection of interesting coffee tables ranging in price from around $549 to $6000+. For this reason, we will be purchasing the Tahoe & we will continue to work with David. Dining Benches. Sign up for promotions, decorating tips and more from our team. CS suggested I call furniture solutions, when I called all I got was a recording with 4 options to press. This sectional sofa is amongst hundreds of pieces of furniture that are available at our location in Grandview! Low and behold, when I called again five days later, my salesperson was out on medical leave for two weeks. This side table is amongst hundreds of pieces of furniture that are available at our location in Grandview! I am writing to say that in my experience, the complaints of under-performance could not be further from the truth. You have the option to disable non-essential cookies below. services, you're letting us know that you've read and agree to the changes. Daniel, our designer, was extremely helpful and kept us informed on delivery dates. No problem with ordering, delivery etc. So far non of it has fixed our issue. With sustainable sourcing, timeless designs, and construction made to last for generations, Arhaus has it all. Meeting House Cocktail Table OT955O. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', https://www.arhaus.com/products/kira-swivel-dining-chair, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6.jpg?v=1678989710, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6_large.jpg?v=1678989710, //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977218731, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977185963, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672555691, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672588459, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41384384757931. Gorgeous product! 4 Arhaus Leather Dining Chairs. Shop Our Editor's Picks! Our salesperson during this timeframe had moved from the Northpark Arhaus to the Fort Worth location. No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. I had a few hiccups with my personal choices and Arhaus totally accommodated my needs. We bought large amounts of furniture from Arhous. Customers tend to love the unique and elegant designs of Arhaus coffee tables and how they look in their living spaces. Arhaus Furniture collections are for the entire home. for sale. I'm giving this 3 stars because I had both good and bad experiences in this store. ARHAUS MERRILL SWIVEL CHAIR DUPE. We want you to love your new piece as much as we do. 11 New Outdoor Furniture Launches in 2023 | domino We were concerned when we found out that our salesperson, who was aware of, and helping us with, all our issues had then left Arhaus. If not only for the fact that I love love the Arhaus style, I would definitely go somewhere else to get my furniture and accessories, where customers who pay $$$$ are treated way better! San Francisco, CA 94104, Log-in access to secure areas of our site, Remembering your preferences (e.g., your choice of language or region). For the privilege of receiving the inflation device so we can properly use the sleeper. We had one price adjustment that needed to be made and the manager, Michael, was extremely helpful and accommodating. We discovered the Tahoe, which is even better. Crafted with a geometric silhouette, this chair features square track arms, a squared back, and T-seat cushion. If you're not sure about which rug to buy or are deciding between a few options, Arhaus also sells rug swatches for shoppers to see how the rug and colors will look with their existing decor. I also got covers for when it snows here in Colorado. Furniture, lighting, and decor that looks like Arhaus. Frames are craftsman-built in America using cross-directional hardwood laminate certified by the Sustainable Forestry Initiative. It is picture perfect! I went in today and found a floor sample chandelier. Genuine Arhaus Baldwin Furniture Swivel Chair Slipcover - eBay Mother's Day is May 14. She took us to the second floor and when I got off the elevator I saw it immediately. Worst customer service ever, the sales associate lie to you about the delivery schedule. Chairish uses cookies to enhance your experience, allowing features like, Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. Andrea and Chris are amazing. If you don't expect any customer service go to this store. A place like this should be accommodating to everyone and he was very discriminatory due to us being around the age of 20, however we definitely had money to spend. Thank you to Michael and Kat for helping me select the perfect furniture for my home. On approved returns, the buyer is responsible for the full cost of return packing and shipping. This is a big saving for you! Lost your password? A new customer service representative created another email to send to UPS. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Fresno Swivel Chair - Arhaus Privacy. We did have something come up that was a misunderstanding with a picture we bought but Mike the manager immediately took care of it without question. The customer service has been extremely poor, had I not called no one would have followed up. We walked in with a slight idea and vision, and walked out with a fully furnished apartment that completely exceeded our expectations and was kind to our budget! Absolutely stunning store and I love all their merchandise! I have contacted customer support to get a refund for the other half of my returned order. Arhaus don't manufacture their . We had one rip in a couch and placed our request for repair in January. Solid steel swivel mechanism allows 360-degree rotation. Sign up for promotions, decorating tips and more from our team. This new rep stated she will contact me by the end of the week once she hears from UPS. Arhaus Swivel Chairs (2) Malden, MA. New and used Arhaus Furniture for sale in Levittown, Pennsylvania on Facebook Marketplace. They did not question anything that we called. Allows 14 days after delivery to notify Chairish of intent to return, No return shipping or restocking fees applied, Does not apply to damages that occur post-delivery, Is entirely different than what you purchased, Some made-to-order items and a limited selection of other items Modern style meets exceptional comfort in our Fresno Swivel Chair. It has beautiful furniture. Customer service's response was that since they are natural wood, it is expected they will have natural variations. Thank you again! Furniture | Kravet The store manager Shamika Haynes is awesome. Used Arhaus Furniture - 7 For Sale on 1stDibs Kudos to Tracy the designer who helped us. ON SALE - UP TO 75% OFF Bathroom Vanities Chandeliers Bar Stools Pendant Lights Rugs Living Room Chairs Dining Room Furniture Wall Lighting Coffee Tables Side & End Tables Home Office Furniture Sofas Bedroom Furniture Lamps Mirrors OUTDOOR SALE I just ordered too much ;). Shop Our Editor's Picks! The salesperson said she had reserved them for me. I am told there is nothing that can be done, it's normal wear and tear. She was the person who took the time, patience and care to work with someone who knew what they wanted (somewhat) but didn't know how to put it altogether. Excited for the sectional and living room pieces! The bedroom set has arrived and we couldn't be happier! I update you on our experience. Bar & Counter Stools. I found them to be solidly built. I visited the Arhaus store at Phipps Plaza in Atlanta, GA where Vannah was my associate. they should focus and lean more about the customer service. Every Remington Reply HELP for help and STOP to cancel. Overall, customers have good things to say about Arhaus and their online shopping experiences. Dining Chairs. Once you commit to the purchase, you don't get any response from your sales person - no follow through on inquires. If I could give them zero star for customer service and follow up I would do it. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. The deliveries went smoothly and my purchases arrived quickly. Start with a fabric or finish swatch to ensure the perfect choice. New and used Furniture for sale in Chino Hills, California on Facebook Marketplace. Well, my husband and I have been looking for chairs for a year now. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. The showroom is clean and beautifully furnished. Our sales associate was Daniel and he was very good sales person at that time. Check your text messages & reply "Y" to receive your discount code. 6 Arhaus Furniture Italian Faux Leather Capri Dining Breakfast Room Chairs 2 Arhaus Furniture White Marble & Metal Tiered Modern Side End Nightstand Tables 2 Arhaus Grey Suede Dunbar Leather Nailhead Club Lounge Library Armchairs Pair Old World Rustic Iron 2-Tier Mirrored Arhaus Ornate Scrolled Iron Side End Table Outdoor Kitchen. He's the complete opposite. Each one was a recording to hang up and go online for more help. Arhaus lighting fixtures are a great way to transform a space. When it comes to sectionals, Arhaus has pieces for both your indoor and outdoor living spaces that range in price from around $2000 for a smaller sectional all the way up to $18000+ for large sectionals over 13 feet wide. ARHAUS Swivel Chair. Furniture for sale in Chino Hills, California - Facebook Curios & Cabinets . Second, there are buttons that go into the cushion. North Reading, MA. Return Policy - All sales are final 48 hours after delivery, unless otherwise specified. We'll be returning here for many years to come. He was very rude and said "you're done looking around get out." Arhaus shoppers appreciate the nice styles and customization options of their sofas and sectionals. Arhaus Furniture Reviews - Does Their Quality Match Their Design? I have called several times the concierge department, sent emails, they called me back once about 14 days ago and said that they needed to get some clarification from the furniture repair company they sent to my house as their notes weren't clear and that I should hear back from them in about 5 days. I chose new ones. I'm being passed from employee to employee who have no idea what's going on. Never got it. Kira Swivel Leather Dining Chair - Arhaus Skip to content Menu Outdoor Outdoor Living Chairs Sofas Sectionals Chaises & Lounges Coffee & Accent Tables Ottomans Outdoor Furniture Covers In-Stock Outdoor Outdoor Dining Dining Tables & Bars Dining Chairs Bar & Counter Stools Outdoor Kitchen Dining Benches Outdoor Tabletop Outdoor Accessories & Decor He answered any questions we had and he was very patient with us. How am I supposed to do that myself? We will definitely be repeat customers. They were great at helping us finish the look of our new home and your conscious about helping it be as economical as possible. One of the sofa/chaise pieces that I purchased had a few issues, from the moment I received this piece I let the delivery guys know about it. Kat helped me (I need the help) pick out custom fabric and leather for my Remington sofa and Ranch ottoman; Michael mailed me the samples. Now, more than one year later, we still look around and are amazed with the finished proMy husband and I highly recommend Arhaus and Trish. Michael is now my "furniture guy" and Kat is my "furniture gal." They design and create furniture for outdoors, living room, dining room, bedrooms, home office with bedding and light collections too. Msg frequency varies. As we walked through the showreom we saw so many things that we loved! doesn't. Arhaus Harman Dining Chair - Set of 4. Home / All Finds / Finds By Brand / Amber . This is gently used in a formal home and like new condition. Arhaus works with skilled artisans across the globe to create hand-crafted, unique, and functional pieces. And I love the way they do customer service from sales to delivery I have no complaints. We travel the globe, seeking passionate artisans who use time-honored techniques and imaginative new ways to create one-of-a-kind works of art for your home. I never received any paperwork from them confirming my purchase. new york. Buy: Pasadena Swivel Accent Chair, $300.00 from Target Save See More Images Credit: West Elm Roar & Rabbit Pleated Swivel Chair Arhaus Swivel Chairs (2) Malden, MA. Arhaus coffee tables include marble coffee tables, drum tables, cube and rectangular shaped tables, round tables, coffee tables with petrified wood, metal coffee tables, and more. She is so kind and helpful and cares about your satisfaction with the service and the products we bought. Alyssa had our sectional completely remade, and has continued to provide outstanding customer service to us checking in on a regular basis to make sure the replacement is well made, without issues, and up to our standards. Privacy Policy and She was amazing. I cannot thank Kat and Michael enough. Tricia knows the store inside and out and if you tell her your ideas she can show you things that will work for you. When it comes to the pieces that Arhaus shoppers are most excited about, there are a few popular requests that customers make again and again. Arhaus uses a *proprietary inflation mechanism* that they neglected to include with our spendy sofa upon purchase. Come in today and see the full collection. I worked with Etta and Michelle at Arhaus in Hackensack to re do my living room. Mother's Day is May 14. I love elegant and sophisticated design Arhaus offers. cart reminders) from Chairish at the cell number used when signing up. Once you've made your decision, send back the rug swatches within 14 days for a full refund. The pros: Beautiful and interesting selection of coffee tables. By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages Privacy Policy. Chairish uses cookies to enhance your experience, allowing features like. Arhaus's new outdoor product range is vast, running the gamut of fully upholstered daybeds to traditional solid-teak frames. Consent is not a condition of any Free shipping for many products! Overall, my wife and I were both completely impressed with our experience and won't shop anywhere else for our furniture needs. I have worked with Michael Babcock to furnish two homes. No one in the store claimed to know anything about the issue that had been going on for 3 months. If you use one of these and buy something, Slumber Search may make a small amount of money. After visiting nearly every furniture store in San Diego we stopped by Arhaus. We've recently updated the Chairish, Inc. . We purchased furniture for our living room and dining room. See how it all works here. I had a full list of items to look up and our sales person, Maite, took us to every single item and was great with additional suggestions. Design Plus Gallery presents a Pair of Giles Swivel Leather Chairs by Arhaus. I also found design associate Babs, very helpful and professional in guiding me through patterns for my chairs. Anyhow, we were greeted right away by one of the Designers, Tracy R. He was very polite and interested in helping us, not selling us. $7,500. I got many compliments on them. Sales rep did further investigation and it seems that my order has not been processed at all! you or your agent must refuse the item at the time of pickup/delivery from the seller, Once you have taken possession of the item, all sales are final. The rooms not only look gorgeous but are functional and comfortable. I've had to cancel orders due to incorrect lead times quoted, dates continually being pushed out, and absolute lack of follow up or promised return phone calls that never happened. Outdoor Dining. Not only does Arhaus produce new products, they also breathe new life into antique and vintage items, offering truly one-of-a-kind furniture for those looking for something with a little more oomph. 2023 Chairish, Inc. All rights reserved. With their thoughtful designs, shoppers generally report being satisfied with the quality of Arhaus pieces. We have visited many times because we are in the market for a new couch. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Origami Occasional Table Brass DG-60810/001.OCC TABLE.0. The sales staff is very helpful and non-judgmental (snobby). The chair seat cushions make noise whenever you move or adjust your position. No problem -- they were sending a new cover. Smooth upholstery, accented by nailhead details, is tailored in easy-to-clean recycled leather crafted from repurposed leather remnants that have been reformed and finished to highlight the materials' rich color . . Arhaus Dax Coffee Table (Discontinuted) . Love coming here! Java Sofa WS1206-1. We ordered six leather dining room chairs. Arhaus will not rectify the problem and I am stuck with these poor quality chairs. East Boston, MA. Purchased a console for my living room! Its curved, orb shape is expertly upholstered in a textural, knubby boucle fabric to make a warm and welcomi. Arhaus Dining Dupes Parsons Dining Table $2499 for 84 Dark Gray Wood Dining Table $1229 for 82 Kensington Dining Table $3,399.00 Natural Wood Extension Table 68-96L $899 Oscar Dining Chair $699 Oscar Dining Chair Dupe $328 Pearson Six Drawer Dresser $3,599.00 Tobias Six Drawer Dresser $1,550 Gage Dining Chairs $649 He assured me that the chair he was recommending would work out. Arhaus 221 reviews Claimed $$$ Furniture Stores, Home Decor, Rugs Edit Closed 11:00 AM - 7:00 PM Hours updated over 3 months ago See hours See all 89 photos Write a review Add photo Location & Hours 1651 International Dr McLean, VA 22102 Get directions Edit business info Other Furniture Stores Nearby Sponsored I am by nature indecisive and Cheryl made my decisions effortless. Read more Fabric: CUSHING SLATE Qty: 1 1 2 3 4 5 12 In Stock Add to Bag Add to wishlist Dimensions His product knowledge put us at ease once we decided on our bedroom set. New and used Arhaus Furniture for sale in West Southport, Maine on Facebook Marketplace. I cannot comment on the quality of my furniture since I have just received it. I love this store! We are talking about approx 1k on an order of over 20k. I sent a request for a second shipping label. All of the pieces have held up well, despite heavy use. Just. Return Policy: 14-60 Days With Restrictions. purchase. Fire Pits and Heat Lamps. Even if you spend thousands of dollars you will not receive any support. services, you're letting us know that you've read and agree to the changes. They should offer free delivery over a certain amount spent. Arhaus has beautiful and unique things. The furniture is decent at best but totally not worth it with such poor service. Definitely coming back to finish off my home! They have been resourceful and creative, and have assisted us in furnishing our living room, family room and master bedroom. Arhaus sectionals include leather and fabric upholstered styles, modular sectionals, L-shaped and U-shaped sectionals, customizable sectionals, and more. Ask for Tricia and she can be of great help! I was asked to wait 3 months for my dining chairs only to be told to wait another month+ as there were more delays in manufacturingI've had it at that point so I decided to cancel my order and order similar-looking chairs at overstock for less than half the price! We're redecorating our living and dining room and had specific pieces picked out online, but i wanted to see them in person before purchasing. We purchased this table a year. Outdoor Dining Furniture; Outdoor Lounge Furniture; Outdoor Chairs; Adirondack Chairs; Outdoor Bar Furniture; . I purchased a dining room set with 6 chairs. Its total bs. Thank you for your exceptional service and quick turnaround time! Come in today and see the full collection. Tricia came to the condo measured everything out and immediately shared her thoughts of what could be done. Find great deals and sell your items for free. Reply HELP for help and STOP to cancel. Except for the Retreat Deluxe Motion Bed Base which is the only piece I got as floor sample- the remote is not working and I was told that I have to call the manufacturer to get that resolved. They have an eco-conscious and philanthropic mission by sourcing sustainable materials and donating to charitable causes. ARHAUS - 89 Photos & 221 Reviews - 1651 International Dr, McLean - Yelp We were founded on sustainable beliefs and have been growing our pledge to protect the Earth and her resources for more than 35 years. It's for sure my favorite furniture store in San Diego! I would not recommend this place. After finalizing the design the order went in. I won't be shopping here any longer (was a 3rd purchase). We want you to love your new piece as much as we do. Worry-Free Financing. I fell in love with, and purchased the Eaton Dinning Banquette and Leighton Dining table in February. Slumber Search is supported by readers. We have enjoyed a wonderful experience working with the team at Arhaus. NEW. View Terms & All quality and service has been phenomenal. Again, special thank you to Tracy, and thanks to the rest of the staff there. I highly recommend this store as they stand behind their products and their employees really care about making the customers happy. Arhaus Remington Sofa v Pottery Barn Comfort Upholstered Sofa - Houzz and he said he has to contact with other department to handle this and have her call me back with details, but didn't hear from anybody for a week again. These Are the Best Chairs for Small Living Rooms ARHAUS Camden Collection Swiveling Club Chair in Oatmeal Tweed How do you spend $10K on a dining room set and get a table delivered a year later with no chairs when I insisted it be delivered together, then 6 months later A CHAIR (meaning one of six) is delivered? CL. Come in today and see the full collection. Sit back & relax in an elegant Arhaus living room chair, recliner, or swivel chair. I was only refunded for one of the two boxes. Since 1986, Arhaus has been dedicated to bringing designs made from recycled natural resources into the home furniture market. She is smart quick efficient and has a good eye! I wanted the space to have a totally different vibe than my home. You have helped in making my condo more of a home! The Chairish Buyer Guarantee ensures that you have complete peace of mind when making a purchase Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. She help really helped me through the process. We have made several purchases with them to furnish our new home and they have been fantastic to work with. Track arms. When I came home from work that evening the entire place was put together.