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Assurance Wireless Replacement Phone List: Pick Your One! We usually can have it to you in just a few days, and well transfer any remaining balance in your account to your replacement phone. Name and address details: If a customer lives at a temporary address, the phone company or a state agency may ask for proof of address. Assist Wireless partners with Guard Assure to offer our customers device protection plans. When autocomplete results are available use up and down arrows to review and enter to select. Obamaphone Providers You may also continue toqualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds based on family size. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICEprovided by Assist Wireless, LLC. | Assist Wireless, Assist Wireless Refunds, Returns, or Lost Equipment Policy Refunds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. We offer same-day replacement with our AT&T Protect Advantage plan. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. Assurance wireless phone upgradeis another pertinent reason for replacing assurance phones. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement.Start a claim. If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. Therefore, you will get a new phone model if your phone is defective or fails to work within the first year. General info. In Florida and for Florida customers: Total Equipment Coverage and Verizon Extended Warranty are not available. Budget, Life and ReachOut make up the second tier with approximately 700,000 customers each. This map is always expanding, so if we are not currently covering your region, please check back. If weve requested documentation for your claim, you can upload it here. Assurance wireless offers you a one-year warranty for the free phone services. Filing a Verizon insurance device or phone claim is easy! If you have a GSM phone, it must work with T-Mobile, if you have a CDMA phone, it must work with Sprint. Dont panic. How dependable is the Assist Wireless system? Good news is there are many ways people can qualify and apply. Oh, well, Assist shows these top-up plans on its website so we will show them, too. However, if your phone is physically damaged due to your fault, you will have to pay to replace it. Data Refills. To do so, the phone must be unlocked and T-Mobile GSM-compatible or Sprint CDMA-compatible. >. Offer not available for existing Assist Wireless customers. If you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). . Moreover, they even reward each customer who decides to bring his or her own device a $15 account credit or 1 GB of free data. Fidium Fiber Vs Comcast: Pros & Cons Which Provider Best For You? We'll get you a working device as fast as we can - stay updated every step of the way!Track your claim. After you select either English or Spanish, your phone will be ready to start making calls. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. If you still cant find your phone, let us know right away and well temporarily suspend your service so no one can use your remaining balance. If you do this, you cant enjoy the services assurance offers. You'll be asked to confirm that you really do want to change phone providers. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. 3 If you're eligible, you'll have the option to select screen repair during the . This will take you back to the APN screen. To view your Lifeline plan details, login to your online account. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. You should contact the assurance customer support center without hesitation if you have any problems during the activation process. If you have a Windows device, go to Settings, choose About, and finally select More Information. You can easily apply for an Assist Wireless Replacement Phone in this situation. Top Important information for customers impacted by COVID-19. They can be contacted by phone at 1-855-392-7747, by email at. Your Easy Wireless phone comes with a 48-hour warranty from the Company. This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. That means the assurance authority does not offer you the phone warranty. Yes, you have the opportunity to replace your assurance phone online by contacting customer care support. Phone call: Call the Assurance Wireless customer service line at 1-888-321-5880. The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. You can get an Assist Wireless phone for any budget, but the cost varies depending on the model. So, you need to know about the replacement procedure for assurance wireless phones, and it is an easy task. Customers can return any wireless device purchased from or received by Assist Wireless within 30 days of delivery for a full refund to the payment method used at the time of purchase. Answer, "yes.". Save my name, email, and website in this browser for the next time I comment. If you have an iPhone, go to Settings, then choose General, finally select About. Lets find out what the reasons are. AT&T Customer Support Please note that data is required for sending picture (MMS) messages. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. The wireless service for the low-income group is actually a lifesaver service. The company offers inexpensive Lifeline wireless phone service for low-income individuals and households and for those who qualify for government assistance or veterans programs. Customer Support 1-855-392-7747 Email info@assistwireless.com Headquarters 3030 LBJ Freeway, STE 1320 Dallas, TX 75234 Account IVR Call #611 from your Lifeline device Want To Know More About Assist? Therefore, the carriers and MVNOs that are compatible with Assist Wireless include: In case you lose your Assist Wireless phone or if it gets stolen, first make sure to try and find it. Assist Wireless Lifeline service is available to Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin residents, and their coverage is constantly expanding. What is the Best Free Government Phone Program in 2023, Who Has the Best Free Government Phones in 2023, How to Get a Free Cell Phone Without Internet, How to Get a Free Motorola Government Phone, How to Apply for Free Tablet from Government in 2023, Get Free iPhones for Low Income People in 2023. 500MB for just $12. Assist Wireless is also known for its professional and responsive customer service. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. Can I get two free Assist Wireless phones? Here, they will give you instructions that you should follow as soon as possible to replace your phone rapidly. Details on how we provide broadband Internet service are available at https://www.assistwireless.com/open-internet-statement/. When applying to replace your phone, the assurance wireless does not give you the similar model you had. For more information about the replacement and repair options, make sure to review your phones warranty. Assurance wireless network participates in that program with android only phones under this scheme. Assurance Wireless is rather vague about their replacement procedure. While Lifeline-eligible customers can get a basic free phone from Assist Wireless, they can instead choose to purchase an upgrade phone with better specifications and more advanced features. What can I doifI lose my assurance wireless phone? Current Customers You may be eligible for 100% FREE Unlimited* Data, Talk, and Text! Check your signal to see if the issue might be related to your current service. Why do I need to get an Assist Wireless replacement phone? Scroll to Device info, and choose Insert SIM. Before you start using your Assist Wireless phone, you will need to perform a few simple steps to set it up on the network: 1. What is the Assistance Wireless upgrade policy? Finally, you can submit the application form via assurance email or fax. TheISPfamily.com is your new place to read ISP information,internet guide, Cheap Data plans, TV channel lists,TV Guides, ISP reviews, Internet gadgets, and other useful reads. But phone upgrades are not related to such things. It conducts under a virgin mobile. In these Lifeline FAQs, youll find helpful information about providers, the forms needed to sign up, how to contact Lifeline customer service to request assistance from our staff, and what to do in an emergency, such as losing your telephone. Assurance Wireless Phone: Warranty Principle, Does Verizon Work in Puerto Rico? You should see a screen that says Press 1 for English or 2 for Spanish. Select your preferred option. You can refill your minutes add 100 minutes for $4, 400 minutes for $8, or 1000 minutes for $15. The EBB is a temporary FCC program that provides non-transferrable discounts . Then, follow the steps to activate your device. Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. The Lifeline Assistance program is supported by the Universal Service Fund. A phone upgrade means adding new comfort & latest features to your phone that can meet your present demand. Knowing tricks can assist you in finding your lost device. Certain device protection options also include digital security and privacy features, 24/7 tech support and more. TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals. Click on it and wait for the results. It is crucial to mark that; you may have little pay for the overall shipment process. And in some cases, it may take about a week to get a replacement phone. You can qualify if you participate in Medicaid, Social Security Income (SSI), Food Stamps/SNAP, or another government program. BROADBAND DATA. Device protection & warranty - AT&T Lets have a close look. While the service is subsidized by the government, the cell phones are provided by Assist Wireless. You can, however, switch to Assist Wireless and use Lifeline instead. The Assurance Wireless customer service representative will ask you to provide details about the missing device. Yes. This can be found at the top of your device screen, and should display Signal bars with the 3G or 4G designation. Your Plan Description will be under Plan & Account Info, found underneath your talk, text, data balances. Insurance and device protection - Support Overview - Verizon Send a letter or visit a local dealer to apply: Send the completed Lifeline application and all supporting documents to the Assist Wireless headquarters or a local representative. Talk Refills. Feel free to contact the customer care team at 1-888-321-5880 if you broke your phone or malfunctioned. AirTalk Wireless Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. I Need Help With Calling 611 from your Lifeline device and following the automated prompts. Device Manuals | Assist Wireless Assist Wireless Compatible Phones Guide It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. If you are out of text and/or data you can obtain a refill by more using any of the above methods. In Oklahoma, you can also do so by visiting one of their local stores or retailers. As we have mentioned before, Assist Wireless is an MVNO that uses T-Mobile and Sprints nationwide networks. 4. After that, you can proceed to a later section. You can ask them whether you will get a free replacement phone. How long will it take for me to receive a free phone if I sign up for Assist Wireless? If you cannot locate it, make sure to call Assist Wireless customer service at 1-855-420-2449 at 1-855-EZASSIST (1-855-392-7747). Promotional offers may be modified or withdrawn at any time. There are several options for replacing your phone or other device. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Replace a lost or stolen phone or device - AT&T In this circumstance, you can skip the set-up screen and call 611. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. If you want toreplace your assurance wireless phone, you must follow some replacement policies & procedures. To view the providers phone service coverage in your area, visit, Assist Wireless is also known for its professional and responsive customer service. Again, the phone turns on and follows the steps seen on the screen. I Lost My Government Phone - KnowYourGovernment.net You can alternatively cancel your service by calling Assist Wireless Customer Service at 1-855-EZASSIST or our automated system at 1-855-420-2449. Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. Connected device benefits require a co-pay of at least $10.01. Here, the phone will turn off automatically. The replacement cost of an assurance phone is not so expensive. Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. In a word, your assurance SIM is unusable on another phone. Finally, you can call the assurance customer service center and tell them details & ask them whether they can help you or not. Assist Wireless BYOD site also helps you to find your phones IMEI number in case you have trouble locating it. Then, you will insist they deactivate the device for you. Whether you or someone you know is looking for emergency assistance or long-term solutions to stay on top of energy bills, there are several discount programs for qualified customers, as well as an Online Learning Program below to help you learn more about assistance programs. Contact Us Today With Questions | Assurance Wireless Below, you can see just a few of the countless Assist Wireless compatible Android phones, iPhones, and flip phones. There is no alternative for non-eligible seniors. It is essential to know that, as a replacement phone, the assurance will not give you the exact model you used. The device a client wishes to bring must be compatible with the Assist Wireless network and services. Select the three dots on the top right of your screen and select save. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. Following these processes, you can activate your assurance wireless account like the replacement phone activation. If you are out of text and/or data you can obtain a refill by more using any of the above methods. In Arkansas, you can get a Lifeline plan with free unlimited data, talk, and text. You can get a free phone and Lifeline service at any time by filling out an application online. After all, you should contact the assurance wireless customer service center when facing any issue with your phone. What is Assist Wirelesss Lifeline Program? If you are out of minutes it will prompt you to refill. We are here to help customers through difficult times with a wide range of assistance programs for every level of need. How to get an Assist Wireless phone for free, How to Get into the Government Lifeline Assist Wireless Program. Assist Wireless is the leading Lifeline provider in Oklahoma. Whatever it might be there is a procedure to replace assurance wireless phone. In this case, the customer will have to pay an upgrade fee, depending on the model. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". So, dont worry & replace your lost or stolen wireless phone easily. No, Assist Wireless phones are locked to their network. You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. Your current balance is then transferred to your phone, allowing you to use this device as you wish. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! Here, I will provide some fundamental causes for replacing your assurance phone. After that, you will activate your phone and get access to enjoy the assurance service in your state. Then, you'll need to click "transfer benefit.". If you misplace your old Assist Wireless phone, if your phone is lost, damaged, or stolen. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. Generally, you will have to pay $20 as a replacement fee for a new device. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! Assist Wireless will help you get a replacement phone. See our coverage map to check if service is available in your area. In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. You can get 1 GB of data for no more than $15. You can track your phone location to find lost or misplaced phones. They will let you enjoy all their benefits in your state sustained by your replacement phone. If your cell phone breaks down, call them at 1-855-420-2449 or 1-855-EZ-ASSIST to have a replacement delivered to you (1-855-392-7747). Assist Wireless provides Lifeline-eligible customers with a free mobile phone per household. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Please remember to send copies of these documents (not originals) since they will NOT be returned. OFFERS MAY VARY BY LOCATIONand service may not be available in all areas. Yes, Assist Wireless offers free government-funded mobile devices to Lifeline-eligible customers. You'll be asked to enter standard information about yourself for the purpose of identification. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If you want to freeze your account temporarily, dont hesitate to get in touch with Customer Service right away. They will give you better instructions and help you find your lost or stolen phone. Find and Select APN and type in Wholesale, select ok. Leave all others Blank. , available for download through the Google Play store. You can check your phones compatibility and learn more about the program at assistwireless.com/byod. Terms & Conditions may apply. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless, about receiving free Lifeline phone service and a free cell phone from Assist Wireless. Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless Calling 611 from your Lifeline device and following the automated prompts. The replacement policy comes first when you want to replace your assurance phone. The charge amount fora replacement phone for assurance wirelessdepends on your account balance. You can follow the same process if you want to find your iPhone. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement. Dont Worry! Your device will go through a series of updates. Channel Guide 2023. Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, during military service, or for other reasons. You will get this chance with 40 states in the U.S., which is impressive. The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Can I get more minutes if I run out of time? Affordable Mobile Devices and Phones for Sale | TruConnect DATA SPEEDS NOT GUARANTEED. But, you can get a replacement model that works well like your previous phone. Assist Wireless services are compatible with all unlocked T-Mobile-compatible GSM devices and all unlocked Sprint-compatible CDMA phones.