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I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. It's sure to light up a room full of faces! 2 Dbl River View Mobility Accessible Bathtub includes 2 double beds 131-150 width. All was great! It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. 200 South Alamo Street, San Antonio , TX, 78205, US. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. Prime location overall, though the area was too noisy. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. Anything you purchase through links on our site may earn us a commission. My wife & I had an interesting weekend & week planned that required changes in progress. Top notch service throughout my stay. The room prices were a good value compared to the other hotels and the location is the best on the river walk. All rooms have balconies and it has a nice chic modern decor. Private Bathroom Your comments are appreciated and will be shared with our team members. Your compliments are appreciated and have been shared with our team. ), bacon, great sausage, fruits etc. Liked my stay, it was such wonderful, the service was friendly. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. Contributions should be travel related. Juan from Hilton Vacations was especially helpful and knowledgeable. Located in the centre of San Antonio, the . Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. Dear Rena B, Thank you for choosing to stay with us and share your review. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. All the staff were the friendliest and most helpful ever. We will surely be researching this. This is the version of our website addressed to speakers of English in Canada. your experinece with our guest room and will be alerting our operations team to look into the issues you mentioned. The best part of our stay was the Safety & Loss Prevention staff. Child care and children's menu are available at the hotel for guests' use upon request. Communication was challenging, wi-fi was bad. The stay were very nice and helpful. Hi Scoxjay,Thank you for choosing to stay with us and for taking the time to review the experience. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We truly value your loyalty to Hilton and hope to welcome you back for a true 5-star Palacio del Rio experience in the future. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. The location of hotel was great. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. My hotel room had a walkout balcony with a view of the river walk. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Hilton Palacio del Rio The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. This was my third stay at this hotel in for the last two uears and the last one. Are there opportunities to exercise at Hilton Palacio del Rio? Hotel is perfectly situated within walking distance of all attractions we were interested in. Booking.com does not accept responsibility or liability for any reviews or responses. Hilton Palacio del Rio, San Antonio - Updated 2023 Prices - Booking.com Lighting here was flexible. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The hotel also provides guests with private balconies in every guestroom. no room service in the morning was disappointing. Diners Club, Your compliments are appreciated and have been shared with our team. HILTON PALACIO DEL RIO - San Antonio TX 200 South Alamo 78205 Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Tracie, Tapestry Collection by Hilton Hotels in San Antonio, Hotels with Complimentary Breakfast in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near Ghost Hunts Of San Antonio Texas, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near South Texas Vocational Technical Institute, Hotels near Southern Careers Institute San Antonio, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX, Hotels near Baptist University of the Americas, Planet Hollywood Las Vegas Resort & Casino, Virgin Hotels Las Vegas, Curio Collection by Hilton. My hotel room had a walkout balcony with a view of the river walk. We look forward to welcoming you back the next time you visit! Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. The lobby is beautiful and the upstairs bar was very nice. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Good food and even better service! I can't wait to go back! There is 24hrs fast food restaurant around. Ask Herdfan1 about Hilton Palacio del Rio, Ask Patrick D about Hilton Palacio del Rio. Overall clean hotel in a nice building right by San Antonio, restaurants and the Riverwalk. The staff speaks multiple languages, including English and Spanish. Some units at this hotel are fitted with blackout drapes and air-conditioning, and such self-catering options as a coffee maker. The restaurant staff were great and attentive. but if you want to stay on the Riverwalk beds, wonderful view from our riverside balcony, and we didn't hear any other guests through the walls once. The staff did all they can for a REALLY REALLY NICE stay. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. The valet promptly greeted me and shared helpful information prior to taking my car. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. Visit Family Vacation Critic on Instagram! 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. She made our anniversary mean special with her gift of chocolate covered strawberries, wine, and a card congratulating us that day. Claim your listing for free to respond to reviews, update your profile and much more. This is the version of our website addressed to speakers of English in the United States. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Room was very comfortable. My wife and I stayed for a few nights, and we really liked this Hilton property. River view Very impressive for such an old hotel! Air conditioning What facilities can be used at Hilton Palacio Del Rio? The hotel also provides guests with private balconies in every guestroom. The bed was old and uncomfortable. Hilton Palacio Del Rio Reviews, Deals & Photos 2023 - Expedia Moreover, high-speed internet access was very useful. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. We can not wait to come back and stay. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Iron, 350 feet Your contribution should be yours. We are thrilled to hear that you enjoyed our great location on the Riverwalk and near to Rivercenter Mall.Also, thank you for the compliments regarding the smooth check-in process and hospitable team member. If you continue to use this site, we will assume that you are happy with it. Thank you also for being a Hilton Diamond Member and choosing to stay with us. Thank you also for being a Hilton Honors Gold member and choosing to stay with us. How a 'gamble' turned into an iconic San Antonio hotel - mySA avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. You are the best!They tuned in to our football team's game and Sheila took care of us "par excellence". Bathrooms include a separate toilet together with comforts such as a hairdryer. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". We also offer Starbucks in our lobby-level Coffee Cupboard. Tracie, We are Hilton Honors members, I'm putting that upfront. JCB, I loved to spend time in the executive Irish bar. 8.3. What facilities can be found in the rooms at Hilton Palacio Del Rio Hotel? The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. 200 South Alamo Street, San Antonio, TX 78205, United States of America - Excellent location - show map. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. During your visit, that room type was sold out and we were not able to offer a quieter room. They were very generous - with liberal policies for the diamond member breakfast coupons, and I want to make sure management knows how grateful customers are to be treated that way. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. The bed was comfortable, after a long drive. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. Hilton Palacio Del Rio. Log In. Close to the airport, 30 min drive. I loved that the temp control worked well and quickly and our balcony had a great view of the theater! Hilton Palacio del Rio - UPDATED Prices, Reviews & Photos - Tripadvisor Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. The hotel features rich South Texas stylings and original art with the room interiors consisting of five different decor designs executed with custom built furniture by W.R. Dallas Furniture Studio, in San Antonio and rich fabrics in harmony with the overall theme of royal Spanish living. We hope to have the pleasure of welcoming you back soon. And it also had calming view. Dear KGSawyer, Thank you for taking time to share a 5-star review! Air conditioning Private Bathroom A work desk and tea and coffee-making facilities are available. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. The room was cool enough and the bed there was nice. Your compliments are appreciated and will be shared with our team members. Our team of parents and travel experts chooses each product and service we recommend. Hilton Palacio del Rio - Home - Facebook Price not available for the given date range. Thank you again for choosing Hilton Palacio del Rio. and your very own wedding catering specialist to assist with menu options. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. HemisFair Park can also be found only seconds away along with a number of area golf courses. Taxes and fees that are shown are estimates only. 2 Dbl River View Mobility Accessible Bathtub. Early check-in, late check-out. Service was good, staff was courteous, hotel was clean, but it did not help. Good service and tasty breakfast. and fun! Refrigerator It is our goal to ensure each guest a 5-star experience and it is apparent that the nighttime entertainment on the River walk did not cooperate in this situation. Durty Nellys Irish Bar offers a friendly atmosphere with sing-a-longs and never-ending peanut supplies. You can return to this list any time via the navigation menus at the top of the page. The 4-star Hilton Palacio Del Rio Hotel is placed in the centre of San Antonio, near The Alamo. Find out what food and drink options you could be enjoying at this property. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. (hilton member) Easy to get to and wonderful staff! Yes, dry cleaning and laundry service are offered to guests. We appreciate you choosing to have a stay-cation with us, and hope to see you soon. Forgot . I liked it, recommendable. Room service was GREAT - Review of Hilton Palacio del Rio, San Antonio The hotel opened 5days early on April 1, 1968. What days are Hilton Palacio del Rio open? Service was great. Yours is not typical of a guest review, and sounds like we could have offered you an extra amenity to improve your stay. I don't pay $500 for a room that requires eqrplugs to sleep. Stay at this 4-star business-friendly aparthotel in San Antonio. Loved getting to come here and I would come back! Balcony All employees we met were friendly. Check out total event space, meeting rooms, . We are glad to hear that you found our hotel to be ideal for your stay. Refrigerator Safe travels! Location and staff were terrific, exactly what we needed. Visit Family Vacation Critic on Facebook! After you book, we'll provide details so you can contact the property directly. Also, we loved how close it is to The Alamo History Museum. Yes, send me expert advice, handpicked recommendations, and tips for my family. I highly recommend this hotel. The restaurant did not have any light breakfast item. The front desk and concierge staff were friendly. In a nationally televised event, H.B. San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. Hi Jaxops, It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! Balcony Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. 1 Room / 2 Adults. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Join our community to receive the latest deals, exclusive discounts & travel inspiration! We hope to have the pleasure of welcoming you back soon. Balcony overlooking the river was great. Review of Hilton Palacio del Rio. Hilton Palacio del Rio accepts credit cards. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it. HILTON PALACIO DEL RIO - 579 Photos & 323 Reviews - Yelp She did a great job . Very Good. What attractions are close to Hilton Palacio Del Rio Hotel San Antonio? Suites offer more space, sitting areas with sleeper sofas and granite wet bars. Is Hilton Palacio del Rio located near the city centre? Room smells humid, seems like the ventilation not working well. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. The structure is notable for being a milestone in the use of Modular building . Hotel Amenities - Hilton Palacio del Rio Unique fairly clean hotel with polite staff who made the stay a very nice experience. Pilar, our server, was wonderful. Chaise lounge in room to enjoy the view or two chairs on the balcony. There is a nice lobby. For health reasons, . 200 South Alamo Street, San Antonio, TX 78205, Estados Unidos - Excelente ubicacin - Ver en el mapa. First the Hilton property is really no different than other Hilton properties. HILTON PALACIO DEL RIO - Prices & Hotel Reviews (San Antonio, TX) We were able to switch rooms after the 1st day to a Riverwalk view room. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. All staff was especially nice, solved my issues. Conference took me here and location will bring me back1. As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. Breakfast offered plenty of excellent meals. Yes, Hilton Palacio Del Rio Hotel San Antonio does offer bag storage. Wishing you safe travels. Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. I would stay here again. The restaurant was excellent, I ordered excellent dishes. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. Flat-screen TV Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. Tripadvisor performs checks on reviews. hotels position next to the san antonio river walk and easy connection to tower of the americas. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Refrigerator Zachry Company Video, Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}292521N 982916W / 29.4224N 98.4878W / 29.4224; -98.4878. We will work to make this more apparent for guests.Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. Dear nolatraveler12, Thank you for choosing to stay with us and share your 5-star review! Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The hotel also provides guests with private balconies in every guestroom. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class It always smells great, a deep sophisticated scent that runs through the ventilation. A work desk and tea and coffee-making facilities are available. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Omni La Mansion del Rio has a TripExpert Score of 89 with praise from 10 reviewers including Oyster, Frommer's and Lonely Planet. Your comments are appreciated and will be shared with our Team Members for continued training. Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. If your plans change, you can cancel free of charge until free cancellation expires. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food always a delight! There was high speed internet access at the property. Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and Boudro's Texas Bistro. No big deal, but for $42 per day for parking, it is WAY to inefficient. This is a Preferred Partner property. We appreciate you choosing to stay with us, and hope to see you soon. 1,467 reviews. Respect the privacy of others. Safe travels. 1 KING BED JUNIOR SUITE, 1 BEDROOM SUITE WITH SEPERATE PARLOR, WETBAR-FRIDGE-FLATSCREEN TV-MP3 CLOCK. To see correct prices and occupancy info, add the number and ages of children in your group to your search. 1,458 comentarios. Next Carousel, 2 of 2. Each review score is between 1 and 10. If you dont book a flexible rate, you may not be entitled to a refund. There are also several dining options located on-site. Welcoming rooms, extremely helpful staff, perfect beds. The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. Thank you for choosing Hilton Palacio Del Rio. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. if the writer is claiming to be someone else). opportunity to also recognize those that have dedicated 25+ years of service! All rights reserved. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. A continental breakfast was satisfactory, included great dishes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. LCD televisions come with pay movies. Does Hilton Palacio Del Rio Hotel San Antonio provide bag storage before check-in? Value 4.0. Do not be fooled. Dear moxietalented, Thank you for taking time to write a review. Your compliments are appreciated and will be shared with our team members. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. cheap hotel, soundproof room, loved the bed. Staff and food were in general very good. Hi Exit 18b,Thank you for taking the time to share your feedback about your recent stay at our hotel! There just seems to be too many "chiefs" and not enough "indians". Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. I had a self injury and they were very quick with responding. Rooms available at Hilton Palacio Del Rio Hotel - Agoda.com This service may contain translations powered by Google. HemisFair Park can also be found only seconds away along with a number of area golf courses. The staff was unfriendly and cold I was not even offered dri.king water at the registration. more, Review collected in partnership with Hilton Hotels & Resorts. Hi 444Tricia, Thank you for choosing to stay with us! Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The room was clean and extremely well furnished with a great view of the riverwalk. Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor.