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Download the app before your cruise, log in, and immediately start using Navigator. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Registration is free and there is no obligation to bid. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. The password will need to be disclosed to the youth staff upon pick up of the child. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Distribute your ship phone number to friends and relatives. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Choose from options for calling only, calling and messaging or calling, messaging and data. As previously, in-cabin smoking is also not allowed. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Room Dining is available 24 hours a day. While MSC Seashore does not have any indoor smoking areas, MSC Meraviglia and MSC Divina each have a smoking/cigar room inside. Keep them close at hand . There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. If downloading or using off ship, your regular carrier rates may apply. We will acceptU.S. travelers checks. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. In the absence of running water, use alcohol-based hand sanitizers to protect your health. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. The final amount billed may take up to 24-hours following disembarkation. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Holland America Line Smoking Policy - iCruise.com railings, buttons, door handles, countertops, faucets, etc. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Intimate dining featuring Double R Ranch Beef and fresh seafood. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. locations will accept major credit cards, and some will accept U.S. dollars. Travelers diarrhea (TD) isthe most common illness to affect travelers. You will need to provide health certificate documentation for the animal in your ports of call. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. or CDs. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Single Smoking Thread (Use for all smoking discussions on HAL) ) Additional information concerning Customs matters will be provided during your cruise. The following information should be used as a guideline only. Most evenings smart casual attire is appropriate. many ports taxi lines can be long and distances to private transportation can be lengthy. Can You Smoke On Norwegian Cruise Ships - CruiseInfoClub.com Holland America Line offers more sailings to Glacier Bay National Park than any other cruise line. Requests will be confirmed or waitlisted at the time of booking. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. party to be disembarked in a non-U.S. port. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Items that should be registered generally include those not manufactured in your country. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Holland America Line Image With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Please help us reduce water use. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. If we do not have your information by this deadline, you will be unable to sail. Our ships are as environmentally sound as they are beautiful. Oxygen: Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Promotional credits are nonrefundable. Please be sure you understand the requirements for a service animal to disembark in each port of call. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. It has. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Holland America Cruises From Boston - CruiseInfoClub.com in the bar, lounge or pool areas. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Please contact Guest Services for more details. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Please see the following important information about your luggage tags. At some point in your travels you may experience an emergency. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Together we can make a tremendous difference! These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. We anticipate that your stateroom will be ready at approximately 1:00pm. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. to sail. Religious services may not be able to be held on embarkation/disembarkation day. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. of disembarkation. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Please change the date range and try again. I'm inclined to go along with that. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. The luggage tags are clearly marked with your ship name. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Boarding may be denied or fines may be levied against those guests without proper documentation.